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05 December, 2024

CM Pivot: The Workstation Admin's Secret Ingredient

CM Pivot: The Workstation Admin's Secret Ingredient

Imagine you’re running a bustling cafĂ©, except instead of coffee and pastries, you’re serving up security updates, software configurations, and device compliance. Suddenly, the espresso machine starts acting up—or in your case, a fleet of laptops. You don’t have time to check each table (or workstation), but you need answers now. Enter CM Pivot, the precision tool that turns chaos into order.

CM Pivot is like the secret ingredient in your IT kitchen—a simple, powerful addition that brings the whole operation together. Let’s dive into why this tool is essential for workstation administrators, and how you can use it to solve problems with efficiency and flair.

What is CM Pivot?

CM Pivot is a real-time query tool within Microsoft Configuration Manager (ConfigMgr). While most ConfigMgr reports rely on historical data, CM Pivot taps directly into live data, allowing you to assess the current state of your environment.

Think of it as the difference between using yesterday’s weather report versus stepping outside to see if it’s raining. When systems act up, CM Pivot gets you answers right when you need them.

Solving Mysteries with CM Pivot

Let’s explore how CM Pivot helps you solve real-world IT puzzles with a couple of examples.

The Case of the Hungry Process

Your users are complaining about slow machines, and the usual suspects (50 browser tabs and video calls) don’t seem to be the problem. Using CM Pivot, you can quickly find out which processes are hogging resources:

Process | where CPU > 80 | project Device, Name, CPU, Memory

Within seconds, you’ve identified the culprit: a rogue process chewing through CPU like it’s at an all-you-can-eat buffet. You can take action immediately, saving your users—and your sanity.

The Patch Hunt

It’s update week, and you need to confirm that a critical security patch has been installed across your environment. Instead of hunting through outdated compliance reports, you run this query:

Updates | where KBID == "5021234" and Installed == 0 | project Device, KBID

Now you have a clean list of machines that missed the patch. No guesswork, no running around—just actionable information.

Why CM Pivot is Essential

CM Pivot isn’t flashy, but it’s the workhorse every IT team needs. Here’s why:

1. It’s Instant.

When something goes wrong, you can’t afford to wait for data to sync or reports to generate. CM Pivot queries devices in real time, giving you answers before the coffee gets cold.

LogicalDisk | where FreeSpaceMB < 1024 | project Device, FreeSpaceMB

Within moments, you know exactly which machines are running out of disk space, so you can prevent those dreaded "disk full" errors.

2. It’s Precise.

CM Pivot doesn’t just throw data at you—it lets you filter, sort, and project the exact information you need. It’s like swapping a dull kitchen knife for a perfectly honed chef’s blade.

CM Pivot in Action: Scenarios You’ll Love

Here are a few situations where CM Pivot shines:

Scenario 1: Tracking Suspicious Users

You suspect some workstations have lingering local admin accounts—always a security risk. Run this query:

LoggedOnUser | where IsAdmin == 1 | project Device, UserName

You instantly get a list of users with admin rights, so you can lock things down before they become a problem.

Scenario 2: Hunting Old Certificates

You’re preparing for an audit and need to identify expired certificates:

Certificate | where ExpirationDate < now() | project Device, Issuer, ExpirationDate

With CM Pivot, you can track down expiring certificates before the auditors start breathing down your neck.

The Recipe for Success: CM Pivot Best Practices

  1. Start Small: Run queries on specific collections to avoid overloading your environment.
  2. Experiment and Save: CM Pivot lets you save queries, so you don’t have to reinvent the wheel every time.
  3. Focus on What Matters: Use filters and projections to narrow your results to the data you need.

How to Write CM Pivot Queries Like a Pro

CM Pivot uses a query syntax similar to KQL (Kusto Query Language). Here’s a quick breakdown:

  • Tables: Data sources like Process, Service, and LogicalDisk.
  • Filters: Use where to refine your results, such as where Name == "svchost.exe".
  • Columns: Use project to display only the fields you care about.

Here’s a handy cheat sheet:

Goal Query
Find stalled services Service | where State != "Running" | project Name
Check disk encryption status BitLocker | where ProtectionStatus == 0 | project Device
Locate large files File | where SizeMB > 500 | project Device, Path

Why CM Pivot Matters for Workstation Admins

For workstation administrators, CM Pivot is more than a tool—it’s an advantage. Whether you’re troubleshooting, auditing, or optimizing, CM Pivot helps you tackle challenges with speed and confidence.

With CM Pivot in your arsenal, you’re not just managing devices—you’re running a tight, efficient operation that keeps users productive and your environment secure.

Next time your network feels like it’s teetering on the edge of chaos, don’t panic. Fire up CM Pivot, run a few queries, and bring order to your IT kingdom.